Terms of Service

By using our website, creating an account, or booking a session, you agree to these Terms of Service. If you do not agree, please do not use Coaching+. These terms work alongside our Privacy Policy and Refund Policy.

Coaching+ is a professional coaching practice operated by Stephen Blewett, based in France and serving clients worldwide. You can contact us at stephenblewett@coachingplus.international.

Coaching+ offers one-to-one and corporate coaching, beginning with a Discovery Call and continuing through coaching packages. Our client portal gives you access to your sessions, goals, documents, intake forms, and an AI-supported coaching journal. Coaching is a collaborative process: you set the agenda, and the outcomes depend on your own engagement and action.

You must be at least 18 years old to use Coaching+. You agree to provide accurate information, to keep your login details confidential, and to be responsible for activity that happens under your account. Please tell us promptly if you believe your account has been used without your permission.

When you book a session you reserve a specific time. If you need to reschedule or cancel, we ask for at least 24 hours’ notice so the time can be offered to someone else. Sessions cancelled with less notice, or missed without notice, may be treated as used. We will always try to be reasonable where genuine emergencies arise.

Prices are shown at the point of booking. Payments are processed securely by Stripe. All bookings are payable in advance unless we agree otherwise in writing. For corporate or invoiced engagements, payment terms are set out in the relevant engagement agreement.

Refunds are governed by our Refund Policy, which forms part of these terms. In short: if, after your first paid session of a package, you feel the coaching is not the right fit, we will refund that first session in full. Please read the Refund Policy for the complete details.

Coaching is not therapy, counselling, or medical, legal, or financial advice, and it is not a substitute for any of them. Stephen Blewett is a professional coach, not a licensed therapist or medical practitioner. You remain responsible for your own decisions and actions. If you are dealing with a medical or mental-health condition, please seek the appropriate qualified professional.

What you share in coaching stays confidential. We will not disclose the content of your sessions except with your consent or where the law requires it. Coaching+ is a member of the International Coaching Federation (ICF) and follows its Code of Ethics.

The Coaching+ name, website, content, and materials are owned by Coaching+ and protected by intellectual-property law. We grant you a personal, non-transferable right to use materials we provide for your own development. The notes and journal entries you create remain yours.

You agree to use Coaching+ lawfully and respectfully, and not to misuse the service, attempt to access other clients’ data, disrupt the platform, or use it to harm others. We may suspend or close accounts that breach these terms.

Our coaching journal uses AI to help surface patterns and reflect your progress back to you. It is a supportive tool, not a decision-maker, and its suggestions should be taken as prompts for reflection rather than professional advice. You stay in control of what you record and act on.

We provide coaching with care and professionalism, but we cannot guarantee specific outcomes — results depend on your own circumstances and actions. To the fullest extent permitted by law, Coaching+ is not liable for indirect or consequential loss, and our total liability to you is limited to the amount you paid for the services giving rise to the claim. Nothing in these terms limits any liability that cannot be limited by law, including your statutory rights as a consumer.

You may stop using Coaching+ and close your account at any time. We may suspend or end access if these terms are seriously or repeatedly breached. Where you have paid for services not yet delivered, our Refund Policy applies.

These terms are governed by French law. We would always prefer to resolve any concern directly — please email us first and we will do our best to put things right. If you are a consumer in the EU, you may also use the European Commission’s Online Dispute Resolution platform. Mandatory consumer-protection rights in your country of residence continue to apply to you.

We may update these terms from time to time. When we make material changes we will update the date above. Continuing to use Coaching+ after a change means you accept the updated terms.